The Road To Efficiency: Keert’s Digital Transformation Story

2024

Keert are a sustainable point-to-point delivery company on the Isle of Wight.

We partnered up to streamline Keert’s data and billing processes. I designed and built an automated, robust program to replace their time-consuming, manual approach.

Here’s what’ they said: “Her expertise not only saved us countless hours but also improved data quality, ensuring we deliver the highest standards for our clients.

Her work has transformed how we operate, allowing us to focus more on what we do best: providing reliable and sustainable logistics services.”

Read more about Keert here.

And here’s some more detail on the project from Matt Whittaker, Keet’s founder:

“Yanika worked with Keert to help streamline our data flow from orders through to billing. All of our work runs through logistics planning software which captures data efficiently on exactly what got collected and delivered where and when. Our customers really value this traceability, and demand a high level of quality in everything we do.

It is really important that our billing matches what we do on the ground - previous to working with The Data Knitters, this was a time consuming manual process susceptible to errors that meant a lot of checking and double-checking for each client. Yanika was able to come in and quickly understand what we do, what data was available and what is important to our diverse client range - each with particular arrangements and different billing conditions.

As well as understanding the business quickly, Yanika was quick and precise in asking relevant questions and identifying some underlying data quality issues that contributed to the issues when working manually with the data. Yanika was also really open to feedback and willing to listen to challenges. The initial prototype for the automated system was delivered quickly and highlighted the steps required on our side to avoid data quality issues.

That prototype went through several iterations, each time tweaking and developing additional functionality in response to previously unconsidered complexity in the data setup. Each iteration was usable and added value over the manual method, and the final system delivered now fully automates everything ready for a final human check before invoicing is sent out to the customer.

The Data Knitters not only solved the immediate issue, significantly reducing the time, but also because of the careful, considered approach and continuous improvement, helped ensure our business can run efficiently on the ground as well as in data capture. I and Keert would unhesitatingly recommend Yanika to anyone with a data headache!”

Matthew Whittaker, Keert CIC, December 2024

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